1. Introduction
Welcome to Maalify ("we", "us", or "Company"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.
2. Data We Collect
We collect the following types of information:
- Account Information: Name, email, company name, Tax Registration Number (TRN)
- Financial Data: Bank statements, transactions, invoices, payroll information
- Employee Data: Employee names, Emirates IDs, IBANs (for WPS payroll processing)
- Usage Data: How you interact with our platform
3. How We Use Your Data
- Provide accounting and financial management services
- Generate FTA-compliant VAT returns
- Process payroll and generate WPS SIF files
- Provide AI-powered insights on your financial data
- Improve our services and customer support
4. Data Sovereignty & Security
We are committed to complying with UAE data protection laws:
- Data Residency: All data is hosted on AWS servers in the Gulf region (me-south-1, Bahrain)
- Encryption: All data is encrypted in transit and at rest
- Compliance: We comply with Federal Decree Law No. 45 of 2021 (PDPL)
- Access Control: Strict access limited to authorized personnel only
5. Data Sharing
We never sell your personal data. We may share data with:
- Service Providers: Trusted partners who help us operate our services
- Regulators: When required by law (e.g., FTA, MOHRE)
- With Your Consent: Any other sharing with your explicit consent
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a readable format
- Withdraw your consent at any time
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Financial records are retained for 5 years as required by UAE law (for tax compliance).
8. Cookies
We use essential cookies to maintain your session and preferences. We do not use advertising tracking cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through a notice on our platform.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@maalify.ae